Jira
8 coursesJira essentials with agile mindset
Anyone new to Jira or agile principles and methodologies. Applies to Cloud and Data Center users.
An expert instructor will teach your team how to become more effective and efficient by fusing the principles of agile p...
Jira automation
Product owners, scrum masters, program managers, product managers, Jira project administrators, and Jira administrators.
An expert instructor will teach your team how to use Jira automation to automate repetitive work tasks. Your team will e...
Jira administration part 1
New Jira administrators who manage Jira or Jira Service Management, or administrators working in Jira Data Center.
An expert instructor will teach your team foundational Jira administration skills. Your team will learn how to configure...
Jira administration part 2
Jira administrators who manage Jira or Jira Service Management.
An expert instructor will teach your team the most advanced Jira administration tasks using a business case study. Your...
Getting more from Jira workflows
Jira administrators and individuals who need to design and maintain business processes in Jira workflows.
An expert instructor will teach your team advanced workflow features like conditions, validators, post functions, trigge...
Managing Jira spaces Cloud
Jira Cloud power users, Jira Cloud space administrators, Jira Cloud administrators, team leads, agile space managers, and scrum masters.
An expert instructor will teach your team the tasks and best practices needed to create, configure, and maintain company...
Plans in Jira
Anyone responsible for managing Jira Cloud projects, including program managers, project managers, product owners, product managers, development team managers, and scrum masters.
An expert instructor will teach your team how to maintain a single source of truth for ongoing work with plans in Jira....
Realizing the power of Jira reporting and dashboards
Anyone new to Jira dashboards and reports, plus Jira project managers including scrum masters, product owners, and Jira software users.
An expert instructor will teach your team how to use Jira reports and dashboards to view and assess progress and identif...
Confluence
2 coursesConfluence administration Cloud
Confluence administrators.
An expert instructor will teach your team how to manage Confluence for your organisation and keep it running smoothly. Y...
Managing Confluence spaces
Anyone who has the ability to create a space for your organisation.
An expert instructor will teach your team how to use Confluence by designing spaces that fit your team's unique needs an...
Jira Service Management
5 coursesManaging Jira service spaces
Anyone setting up a Jira service space, including Jira administrators, service space administrators, service space managers, team managers, and IT managers.
An expert instructor will teach your team how to set up and manage a service desk. Your team will learn how to create a...
Atlassian incident management essentials
Anyone who sets up projects in Jira Service Management, including service project administrators, Jira administrators, IT Ops managers, IT support managers, technical leads, developers, site reliability engineers, and network engineers.
An expert instructor will guide your team as you learn how to practice incident management from detection to resolution...
Atlassian service request management essentials
Service project cloud administrators, Jira Cloud administrators, and members of service teams such as IT support managers, technical leads, customer service managers, and help desk managers.
An expert instructor will teach your team how to set up and configure Jira Service Management for the ITSM practice of s...
Asset management essentials in Jira Service Management
Assets users, Assets managers, Assets administrators, service project administrators, and other members of incident response teams such as IT Ops managers, IT support managers, technical leads, and developers.
An expert instructor will teach your team how to effectively manage your organisation's enterprise assets (EAM) and IT a...
Advanced Asset management in Jira Service Management
Assets administrators and Jira administrators. Note: Data Center is not supported in this course.
An expert instructor will teach your team how to unlock the full power of Jira Service Management using Assets. Assets d...