Asset management essentials in Jira Service Management

Streamline your workflow

Intermediate
8 hours
Live team training
Jira Service Management← All courses

About this course

An expert instructor will teach your team how to effectively manage your organisation's enterprise assets (EAM) and IT assets (ITSM) and leverage your CMDB capabilities. Your team will learn how to work with object schemas to create and manage object types, attributes, and objects, run searches and generate reports, and configure Assets automation.

What your team will learn

  • Navigate the Assets interface and object schemas
  • Describe Assets roles and permissions
  • View and edit object types, objects, and attributes
  • Search for Assets objects using various methods, including AQL queries

Who this is for

Assets users, Assets managers, Assets administrators, service project administrators, and other members of incident response teams such as IT Ops managers, IT support managers, technical leads, and developers.

Prerequisites

We suggest your team have familiarity with Jira Service Management and Jira Automation.

Book this course

Get in touch and we will organise a session for your team.

Get in touch

Duration

8 hours

Format

Live team training, online or in-person

Level

Intermediate

What to expect from live team training

Our courses are delivered live, with your whole team in the session together. An expert Atlassian instructor guides you through real scenarios, answers your questions in real time, and adapts the pace to your team.

You will leave with skills you can apply immediately, not slides you will never open again.

Expert Atlassian instructors

Authorised by Atlassian, certified in the products they teach, with real-world experience.

Tailored to your team

Ask questions about your own setup. Get answers that are relevant to how your team actually works.

Online or in-person

We deliver training remotely for distributed teams and in person when that works best for you.

Hands-on learning

Every session includes practical exercises so your team can build real confidence, not just awareness.

Ready to book Asset management essentials in Jira Service Management?

Get in touch and we will put together a session for your team. Online or in-person, we will make it work for you.

  • Live instructor-led sessions for your whole team
  • Ask questions about your specific setup
  • Online or in-person delivery
  • Authorised by Atlassian